Help & Support
No account or special hardware is required to begin. If the notes below do not solve the issue, email us with your BodyMate version, iOS version, and the steps that produced the problem.
Email supportFrequently asked questions
Can I use BodyMate without a scale?
Yes. Open Record and choose Body Data to enter weight and height; BodyMate calculates BMI automatically. Body fat is optional and should only be copied from a scale or an existing record because it cannot be calculated accurately from height and weight alone. Bluetooth scale support is optional and limited to compatible devices.
How do I record training?
Open Record and choose Training. Exercises can use duration, sets and total reps, or total reps depending on the exercise.
Is Apple Health required?
No. Apple Health access is optional. If enabled, BodyMate reads only the categories you authorize and displays them inside the app.
How do I remove my records?
You can remove manually created entries in the app. Deleting BodyMate from the device removes its local app data. Apple Health data remains managed by Apple Health.
帮助与支持
无需账号或特定硬件即可开始使用。如果以下说明未解决问题，请将 BodyMate 版本、iOS 版本和复现步骤发送给我们。
邮件联系支持常见问题
没有体脂秤也能使用吗？
可以。在“记录”中选择“身体数据”，填写体重与身高后，BodyMate 会自动计算 BMI。体脂率为选填，仅用于补录体脂秤或既有记录中的数据，不能只凭身高和体重准确计算。蓝牙体脂秤是可选功能，仅限兼容设备。
如何记录训练？
在“记录”中选择“训练”。不同动作可按时长、组数与总次数，或总次数进行记录。
必须连接 Apple 健康吗？
不需要。Apple 健康为可选功能；启用后，BodyMate 只读取你明确授权的数据类型并在 App 内展示。
如何删除记录？
你可以在 App 内删除手动创建的记录。删除 BodyMate 会移除它保存在设备上的本地数据；Apple 健康中的数据仍由 Apple 健康管理。
详细信息请查看 隐私政策。